Return And Refund
Return And Refund
Refund Policy
If a refund is approved after inspection, we will process and credit your refund within 15 business days to the original payment method used. Please note that it may take additional time for your bank or credit card provider to reflect the refund in your account.
Our Commitment to You
Though our print-on-demand model carries certain return limitations, we are fully committed to ensuring your satisfaction with every Barnini piece. If you have any questions or concerns, our friendly customer support team is always here to help.
Here’s a rewritten and integrated version of your Returns, Refunds & Replacement Policy, combining the detailed print-on-demand process with your specific Replacement and Refund timeframes. This version is polished, customer-friendly, and ready for placement on your WooCommerce site:
Returns, Refunds & Replacement Policy
At Barnini, we believe that every piece you choose should feel like a perfect reflection of your inner beauty. As each item is lovingly created just for you through our print-on-demand service with Qikink, we strive to make your experience as seamless and delightful as the garments themselves.
Understanding Our Print-on-Demand Process
Each Barnini order is custom-made once it’s placed, meaning your chosen piece is uniquely crafted just for you. Because of this personalized process, we only accept returns or offer refunds in specific circumstances, as outlined below.
When Returns and Refunds Are Possible
We stand by the quality of our creations and are happy to assist you if:
Your order arrives damaged or misprinted: If your item arrives damaged (such as tears or stains) or has a printing error, please contact us within 5 days of receiving your order. Kindly provide clear photographs of the issue so we can review your request and arrange a replacement or full refund.
You receive the wrong item: If you receive an item different from what you ordered, please notify us within 5 days of receiving your order. We will send the correct item or issue a full refund once the incorrect item is returned. Return shipping costs will be covered by us in such cases.
When Returns and Refunds Are Not Possible
Because each item is made-to-order, we are unable to accept returns or provide refunds under the following conditions:
Incorrect size or color selection: Please check our size guide and product details carefully before ordering. For any questions about sizing, colors, or product information, please contact our support team.
Change of mind: We hope each design resonates with your soul, but unfortunately, we cannot accept returns or refunds simply for a change of heart after delivery.
Minor variations: Minor variations in color or print placement may occur as part of the print-on-demand process. Such variations are considered normal and do not qualify as product defects or for returns or refunds.
How to Initiate a Return, Replacement, or Refund
If you believe your order qualifies for a return or refund, please:
- Please contact us within 15 days of receiving your order at thebarninistore@gmail.com or through the Contact Us page on our website.
- Include your order number and clear images of any issues.
- Provide a brief explanation so we can assess and assist you promptly.
Replacement Policy
Once we receive and inspect the returned or damaged item and approve your request, we will issue a replacement within 7–10 business days. Our team works diligently to make sure your replacement is dispatched swiftly and with care.
