Return And Refund
Return And Refund
Here’s a rewritten and integrated version of your Returns, Refunds & Replacement Policy, combining the detailed print-on-demand process with your specific Replacement and Refund timeframes. This version is polished, customer-friendly, and ready for placement on your WooCommerce site:
Returns, Refunds & Replacement Policy
At Barnini, we believe that every piece you choose should feel like a perfect reflection of your inner beauty. As each item is lovingly created just for you through our print-on-demand service with Qikink, we strive to make your experience as seamless and delightful as the garments themselves.
Understanding Our Print-on-Demand Process
Each Barnini order is custom-made once it’s placed, meaning your chosen piece is uniquely crafted just for you. Because of this personalized process, we only accept returns or offer refunds in specific circumstances, as outlined below.
When Returns and Refunds Are Possible
We stand by the quality of our creations and are happy to assist you if:
Your order arrives damaged or misprinted: If your item arrives with visible damage (e.g., tears, stains) or a clear printing error, please contact us within 7 days of receiving your order. Include clear photographs of the issue so we can promptly assess the situation and arrange a replacement or full refund.
You receive the wrong item: If you’ve received a different item than the one you ordered, notify us within 7 days of receipt. We will ship the correct item or issue a full refund once the incorrect item is returned (we will cover return shipping costs in such cases).
When Returns and Refunds Are Not Possible
Because each item is made-to-order, we are unable to accept returns or provide refunds under the following conditions:
Incorrect size or color selection: Please refer carefully to our size guides and product descriptions before ordering. If you have any doubts about sizing or colors, feel free to contact our support team — we’re here to help!
Change of mind: We hope each design resonates with your soul, but unfortunately, we cannot accept returns or refunds simply for a change of heart after delivery.
Minor variations: Slight differences in color or print placement can occur due to the nature of the print-on-demand process. These are not considered defects and do not qualify for returns or refunds.
How to Initiate a Return, Replacement, or Refund
If you believe your order qualifies for a return or refund, please:
Contact us within 7 days of receiving your order via thebarninistore@gmail.com or our website’s Contact us.
Include your order number and clear images of any issues.
Provide a brief explanation so we can assess and assist you promptly.
Replacement Policy
Once we receive and inspect the returned or damaged item and approve your request, we will issue a replacement within 7–10 business days. Our team works diligently to make sure your replacement is dispatched swiftly and with care.
Refund Policy
If a refund is approved after inspection, we will process and credit your refund within 10 business days to the original payment method used. Please note that it may take additional time for your bank or credit card provider to reflect the refund in your account.
Our Commitment to You
Though our print-on-demand model carries certain return limitations, we are fully committed to ensuring your satisfaction with every Barnini piece. If you have any questions or concerns, our friendly customer support team is always here to help.